Shipping & Delivery

Where we deliver

We currently deliver within India only. Serviceability depends on your pincode and the couriers available for it. Enter your pincode on the product page to check serviceability and the delivery window before you order.

The delivery-check service in this preview is a mock. Once it is connected to a live courier partner, this page will identify the partner and confirm the coverage.

Preparation and dispatch

Ready-stock pieces are prepared and dispatched from our workshop within our standard dispatch window. Made-to-order pieces carry an extended timeline shown on the product page and confirmed in your order. Whether the estimate is total delivery or production-only time, and whether days are calendar or business days, is being finalised for publication.

Charges

Any delivery charge is shown before you pay. If a change to your address, weight or serviceability affects the charge, we will confirm the new amount with you before proceeding. We do not add hidden fees at any point.

Tracking

Once your order is dispatched we send you the courier tracking reference. You can also check the latest status against your order in the Account > Track order area after signing in.

Delays and delivery problems

If your parcel is materially delayed or does not arrive, please write to us on the Contact page with your order number. We will investigate with the courier and explain the available resolution. You do not need to resolve a seller delivery problem with the courier by yourself.

The Refund & Return Policy explains what happens if an item arrives damaged, is incorrect, is faulty or is materially different from its description. Statutory rights under applicable law are unaffected by anything in this shipping policy.